As a YachtAway user, owner or traveller, how do I exercise my data subject rights under the General Data Protection Regulation (GDPR)?

Here you can find some general information on how to contact Yachtaway Ltd. (‘YachtAway’) in order to exercise your data subject rights under the GDPR. If you require additional information or would like to exercise any of your rights under applicable data protection laws, please email us.

Account Deactivation

I want to deactivate my account, what do I need to do?

You can deactivate your account at any time, you only need to contact us.

If you want to deactivate a listing instead of deactivating your account, please contact us.

If, in the future, you want to reopen a deactivated account, you will need to contact us.

Is deactivation the same thing as a deletion request?

No. They are two different things. When you chose to deactivate your account, this allows you to reactivate your account if you so wish at a later date.

You can request permanent deletion of your personal data and closure of your YachtAway account at any point by submitting a data deletion request as outlined below under Account Deletion.

Account Deletion

I would like to delete or erase my account, what do I need to do?

You can submit a deletion request (or ask us to erase your personal information) at any time in accordance with our Terms and Conditions and Privacy Policy. Once your request is processed, your personal information will be permanently deleted (except for certain information that we are legally required or permitted to retain, as outlined in section our Privacy Policy) and your account will be permanently closed. This means that we will no longer be able to provide our services to you and if you decide to use YachtAway again in the future, you will need to set up a new account.

You may exercise your rights to have your personal data deleted by sending us an email. Please note that we may ask you to verify your identity before taking further action on your request.

Data Access

I would like to get a copy of some or all of the personal data YachtAway holds about me, what do I need to do?

For immediate access to a large amount of the information which is held about you, you can visit the sections of your account. If you need any help navigating the Dashboard information, please contact YachtAway Support.

If you would like to get a copy of some or all of the personal data YachtAway holds about you, you can send us an email. Please note that we may ask you to verify your identity before taking further action on your request.

Opt Out from Maillist

How do I exercise my right to opt out from receiving marketing emails, notifications, messages, or calls?

You can change your marketing preferences at any time by either clicking the "unsubscribe" link at the bottom of the marketing email, or by logging in to your account and following these steps:

Go to Account on yachtaway.co
Click Notifications and find the Maillist section
Deselect the switch that describes our newsletter notification
Scroll to the bottom of the page and click Save

I have already opted out from maillist, why am I still receiving emails from YachtAway?

We will continue to use the contact details you provided in order to send you messages related to a service you have requested (for example, booking confirmation emails). If you do not want to receive any messages from YachtAway (including service messages), you will need to contact us in order to delete your YachtAway account.

How can I opt out of YachtAway using my personal data for direct marketing purposes, including sharing my data with third parties for marketing purposes?

You can opt out of such direct marketing activities as outlined in Sections of our Privacy Policy by sending us an email. For opting out of maillist see above. See our Cookie Policy for information on how to manage your cookies.